Prodent Care (“us”, “we”, or “our”), operated by Dr. Tereza Hambarchian, operates the website https://www.prodentcare.com/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving our dental services and the Site. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
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Full name
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Phone number
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Email address
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Appointment requests and related information
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Any information you voluntarily submit through contact or appointment forms
(“Personal Information”)
We collect this information solely for purposes related to patient care, appointment scheduling, communication, administrative operations, and improving our services.
HIPAA Compliance & Protected Health Information (PHI)
Prodent Care complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws regarding the protection of medical information.
Any Protected Health Information (PHI) you provide to us is used only as permitted or required by law for treatment, payment, healthcare operations, and related administrative purposes.
We implement appropriate administrative, technical, and physical safeguards to protect the privacy and security of your PHI. We do not use PHI for marketing purposes without your explicit authorization.
Please note: information submitted through our website contact forms or email may not be encrypted and should not be used to submit highly sensitive medical details.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include:
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Internet Protocol (IP) address
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Browser type and version
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Pages visited
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Date and time of visit
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Time spent on pages
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Other diagnostic data
We may use third-party analytics services such as Google Analytics to analyze this data for website performance and improvement purposes.
Communications
We may use your Personal Information to contact you regarding:
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Appointment confirmations and reminders
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Practice updates
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Patient-related communications
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Marketing or informational materials (where permitted by law)
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
Cookies
Cookies are small data files stored on your device that help improve website functionality and user experience.
We use cookies to:
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Understand website usage
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Improve navigation and performance
You can configure your browser to refuse cookies or notify you when cookies are sent. Disabling cookies may affect some Site features.
Security
The security of your Personal Information is important to us. We use commercially reasonable safeguards to protect your information; however, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Your Rights Include:
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Right to Know what personal information we collect, use, and disclose
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Right to Access the personal information we hold about you
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Right to Correct inaccurate personal information
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Right to Delete personal information (subject to legal and medical record retention requirements)
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Right to Limit Use of Sensitive Personal Information
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Right to Non-Discrimination for exercising your privacy rights
Information We Do NOT Sell or Share
Prodent Care does not sell or share personal information, including sensitive personal information, for cross-context behavioral advertising or marketing purposes.
To exercise your California privacy rights, please contact us using the information below. We may verify your identity before processing your request.
SMS Consent Policy
Phone numbers collected for SMS consent are used only for appointment reminders, patient communication, and practice-related messages.
SMS consent information will never be shared with third parties or affiliates for marketing purposes under any circumstances.
Changes to This Privacy Policy
This Privacy Policy is effective as of 12/8/2024 and will remain in effect unless updated.
We reserve the right to modify this Privacy Policy at any time. Changes will become effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.
If material changes are made, we will notify you via the Site or through contact information you have provided.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us:
Prodent Care
Attn: Dr. Tereza Hambarchian
Website: https://www.prodentcare.com